Contact Us
Whether you have a question about how we research and rank crypto casinos, a concern about something you've read on this site, or feedback you'd like to share, this page explains who we are and how to reach us.
Who Runs This Site
Bitcoin Casinos is an independent comparison and review site focused on crypto gambling options for US players. We research offshore casinos that accept cryptocurrency — covering coin support, bonus terms, payout speed, KYC requirements, licensing, and game selection — so readers can make more informed decisions before they deposit. We are not a casino, we do not accept bets, and we do not hold or handle player funds.
Our editorial team researches and reviews every site listed here. Commission from affiliate partnerships helps fund that work, but it does not determine rankings or scores. You can read more about our approach on our About Us page.
How to Reach Us
The best way to get in touch is by email. We aim to respond to all genuine enquiries within two business days, though response times may vary during busy periods.
- Editorial questions — If you've spotted something factually incorrect, outdated, or unclear in our content, let us know. We take accuracy seriously and will review any flag promptly.
- Affiliate and partnership enquiries — If you represent a crypto casino or related service and want to discuss a commercial relationship, email us with full details about your brand and licence status. We do not list sites that cannot demonstrate a credible regulatory standing.
- Reader feedback — If a site we've reviewed has changed its terms, restricted access in a new state, or changed its KYC policy, we welcome that kind of update. Reader observations help us keep content current.
- General questions — Questions about how crypto deposits work, what no-KYC means in practice, or how to read a bonus offer are best answered by our existing guides. Before writing in, it's worth checking the relevant review page or our About Us section first.
What We Can and Cannot Help With
It's worth being clear about the limits of what this site can do, so you know whether reaching out will get you the answer you need.
| We can help with | We cannot help with |
|---|---|
| Questions about our review methodology | Disputes with a casino over a withdrawal or account |
| Corrections to factual errors in our content | Tax or legal advice on your gambling activity |
| Feedback on a listed or unlisted site | Recovering funds from an operator |
| Partnership and editorial enquiries | Guidance on bypassing KYC, geoblocks or site restrictions |
| Updates on changed terms or coin support | Recommendations on how much to deposit or which game to play |
If you have a dispute with a casino, your first step should be contacting that operator's support team directly. Offshore casinos licensed in jurisdictions such as Curaçao or Anjouan have their own complaints processes. We are not a regulator and have no authority to intervene on a player's behalf.
Responsible Gambling Support
If gambling has become a problem — for you or someone you know — please reach out to a dedicated support service rather than this site. We can point you to our Responsible Gambling page, which covers the main resources available to US players.
For immediate support, contact the National Problem Gambling Helpline: 1-800-GAMBLER (1-800-426-2537), available 24 hours a day, seven days a week. Offshore crypto casinos may not offer the same self-exclusion tools or player protections that state-regulated operators are required to provide, so external support services are especially important for players using these platforms.
A Note on Legal and Tax Questions
Readers sometimes ask about the legal standing of offshore crypto casinos in their state, or about how to handle winnings for tax purposes. We cover the regulatory landscape — including the offshore grey area that applies to most crypto casinos serving US players — in our review content, but nothing on this site constitutes legal or tax advice. For anything specific to your situation, please consult a qualified attorney or tax professional.
Our Editorial Standards
We research every site we cover and do not accept payment for editorial placement or higher rankings. Our reviews note genuine limitations alongside strengths, and we update content when terms, coin support, or licensing status changes. If you believe a page on this site contains an error or a material omission, we want to hear from you — accurate information matters to the readers who rely on it.
For a fuller picture of how we assess and rank crypto casinos, including the factors we weight and our position on commission, see the About Us page.
Age reminder: This site is intended for adults aged 18 or over (21 or over in some states). If you are under the applicable minimum age for your state, please do not use this site or any of the casinos reviewed here. Gambling involves real financial risk — never wager more than you can afford to lose, and please review our Responsible Gambling page if you have any concerns.